Business Administration Certificate Program

Train to Work as a Business Professional

SJVC’s Business Administration certificate program provides a framework of business knowledge and skills that can adapt to any company’s operation. Students develop into knowledgeable, ethical and technically competent business professionals.

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Business Administration Certificate Program Program Details

Skills Students Learn

All students enrolled in the Business Administration certificate program learn:

  • Practical application of business accounting fundamentals
  • Principals of basic business math
  • Written & digital business communication
  • Basic elements of HR, marketing, customer service and social media for business
  • Productivity software

Program Course Examples

Courses* taken by our Business Administration students include:

Computer Literacy and Applications for the Professional

Course Description
Students learn office productivity software such as word processing, spreadsheets, presentations, and email. Topics include basic computer use, information literacy, and working with productivity applications in a professional setting.

Course Learning Outcomes
Students can:

  1. Demonstrate the safe, effective, and professional use of digital technology
  2. Create, reply, and forward emails and create appointments using proficient email practices
  3. Create, edit, and format documents using basic word processing skills
  4. Create, edit, and format spreadsheets using basic spreadsheet development skills
  5. Create, edit, and format presentations using basic presentation skills

Business Communication

Course Description
Students focus on effective communication techniques utilized in business. The student will develop skills in effective written, verbal, and digital communications. Learning activities emphasize attention to detail in the tone, format, content, and cultural contexts of communication.

Course Learning Outcomes
After finishing this course, students will be able to:

  1. Describe how digital technology has impacted business communications
  2. Use proper spelling and grammar in business communications
  3. Prepare business documents with professional tone and content for the intended audience
  4. Develop professional business presentations
  5. Demonstrate efficient keyboarding skills

Principles of Management

Course Description
Students are prepared for success in business by exploring effective management from theoretical and practical perspectives. Topics include characteristics of managers, decision-making, motivation and leadership, and managing conflict.

Course Learning Outcomes
Students can:

  1. Summarize the functions and roles of effective managers
  2. Describe the principles of motivational leadership
  3. Apply management skills to solving business problems

Principles of Marketing

Course Description
This course provides a foundational overview of marketing activities, practices, and processes. Additional topics include business ethics, market segmentation, product, distribution, pricing decisions, consumer products, advertising, and consumer behavior.

Course Learning Outcomes
Students can:

  1. Describe marketing and evaluate its environment
  2. Describe the elements used to analyze market opportunities
  3. Explain concepts and components that factor into product decisions
  4. Evaluate distribution and pricing decisions
  5. Categorize examples of promotion, communication, and advertising strategies

Spreadsheet Essentials

Course Description
This course builds fundamental skills in Microsoft Excel® for use as a business tool. Students will create and manage worksheets, apply formulas and functions, and create data visualizations.

Course Learning Outcomes
Students can:

  1. Create and manage worksheets and workbooks
  2. Manage data cells and ranges
  3. Perform operations with formulas and functions
  4. Create charts and objects

Customer Service

Course Description
Students are introduced to customer service. Topics include customer perceptions, customer service strategy, verbal and non-verbal communication, and problem solving.

Course Learning Outcomes
Students can:

  1. Describe the role of customer perceptions in building customer loyalty
  2. Discuss the impact of social and cultural differences on customer service
  3. Identify interpersonal skills that improve customer service
  4. Explain the importance of non-verbal communication to customer service
  5. Demonstrate problem-solving skills used in customer relations

Business Math Applications

Course Description
Learn how to use mathematics to solve business problems. Activities emphasize performing calculations associated with interest, retail, purchasing, credit, and other general business applications.

Course Learning Outcomes
After completing this course, students will be able to:

  1. Use principles, terms, and concepts of basic mathematics to solve applied problems
  2. Calculate discounts, markups and markdowns
  3. Perform calculations associated with business functions
  4. Reconcile bank statements and check registers

Principles of Human Resources

Course Description
Students receive an overview of the administration of human resources in business, emphasizing legal and regulatory requirements and ethical obligations. Topics include recruitment and hiring, training and evaluation, compensation and benefits, and labor relations.

Course Learning Outcomes
Students can:

  1. Describe equal employment and risk management laws
  2. Describe the functions of human resources in the employee life cycle
  3. Outline compensation package components
  4. Describe the impact of unions on employer-employee relations

Accounting Cycle Concepts

Course Description
Students learn the fundamental principles and terminology of accounting. Subjects covered include Generally Accepted Accounting Principles (GAAP), and the steps of the accounting cycle.

Course Learning Outcomes
Successful students will be able to:

  1. Describe the accounting equation
  2. Journalize transactions in a multi-column journal
  3. Post journalized transactions to general ledger accounts
  4. Complete a work sheet and post adjusting entries
  5. Complete financial statements

Business Law and Ethics

Course Description
Students are introduced to laws impacting business. Topics include terminology, court systems, ethics, and compliance with civil and criminal law. Emphasis is placed on critical thinking, problem solving, and decision-making.

Course Learning Outcomes
Students will be able to:

  1. Describe the U.S. legal system
  2. Provide an overview of business ethics
  3. Outline the components required in a business contract
  4. Characterize legal obligations in business

Business Externship

During externship, students complete 96 hours of real-world business experience. Externships give students the opportunity to put their skills to work on-site while also networking with other business professionals.

Graduate Readiness Seminar

Course Description
Students demonstrate the integration of their academic learning into their professional and personal lives. Students will use their self-awareness to model professional behavior, written and oral communication skills, and cultural competence by presenting program learning to an inter-professional audience.

Course Learning Outcomes
Students can:

  1. Demonstrate self-awareness through reflection of program outcomes in their resume and portfolio
  2. Utilize professional behavior and effective interactions with other professionals in an interview
  3. Construct and deliver effective oral communication using active-listening skills, nonverbal cues, and written communication

*Course listings are subject to change. Reference the SJVC College Catalog for the  most current program information.

Program Outcomes

Our graduates can earn a business administration certificate of completion in approximately 8 months.


Career Opportunities

Employers across the U.S. look to hire business professionals who are familiar with business technology and equipment, in addition to appropriate business practices and communication.

Our Business Administration training qualifies graduates for the following careers:

  • Administrative Assistant
  • Customer Service Representative
  • Information and Record Clerk
  • Sales Representative

Graduation Requirements

Students must successfully complete their courses and the Career Services Seminar (CSS100) to graduate. They must also meet a minimum keyboarding speed of 45 net words per minute.

Accreditation & Approvals

Institutional Accreditation

San Joaquin Valley College is accredited by the Accrediting Commission for Community and Junior Colleges, Western Association of Schools and Colleges, 10 Commercial Blvd., Suite 204, Novato, CA 94949, (415) 506-0234, an institutional accrediting body recognized by the Council for Higher Education Accreditation and the U.S. Department of Education. Additional information about accreditation, including the filing of complaints against member institutions, can be found at

State Approvals

SJVC is a private institution and is approved to operate as an accredited institution by the California Bureau of Private Postsecondary Education (BPPE). Approval to operate means that SJVC has been found in compliance with the standards set forth in the California Private Postsecondary Education Act of 2009 (California Education Code, Title 3, Division 10, Part 59, Chapter 8) and Title 5, Division 7.5 – Private Postsecondary Education of the California Code of Regulations.

Any questions that a student may have regarding the college catalog and/or catalog supplement that have not been satisfactorily answered by the institution may be directed to the Bureau for Private Postsecondary Education at:

Mailing Address
P.O. Box 980818
West Sacramento, CA 95798-0818

Physical Address
2535 Capitol Oaks Drive, Suite 400
Sacramento, CA 95833

Telephone Numbers
Toll free (888) 370-7589
(916) 431-6959

Fax Number
(916) 263-1897


View additional State Approvals for SJVC.