If you thrive in a dynamic environment that allows you to use a mix of interpersonal and technical skills every day, you might find medical office administration to be the perfect fit. In as little as nine months, you can receive the training you need to enter the healthcare field in a role that is crucial to medical offices and hospitals.
Medical secretaries and administrative assistants act as the glue that holds together all the other pieces of the health care experience and allows doctors and other professionals to deliver the best possible care to patients.
Learn more about medical secretaries and administrative assistants by finding out if a Medical Office Administration program is right for you.
What is a Medical Administrative Assistant and What Do They Do?
Medical secretaries and administrative assistants perform a wide range of tasks that are essential to keeping a medical office running smoothly. You might already have a good idea of what secretaries and medical administrative assistant does based on your own experience as a patient, but here are some of the most common duties and responsibilities:1
- Answer telephones and take messages or transfer calls
- Schedule appointments and update event calendars
- Arrange staff meetings
- Handle incoming and outgoing mail and faxes
- Prepare memos, invoices, or other reports
- Edit documents
- Maintain databases and filing systems, whether electronic or paper
- Perform basic bookkeeping
Another key part of the job is to ensure the medical office runs smoothly overall and may involve buying supplies, negotiating with vendors and managing stock rooms.
It’s also becoming more common for patient records to be kept electronically, so medical administrators must be comfortable learning and using electronic health records.
Day-in-the-Life Of A Medical Secretary and Administrative Assistant
Each day for medical secretaries and administrative assistants promises to be fast-paced, exciting and rewarding. And by the same token, no two days on the job are the same.
Your day might start by greeting and checking in patients who’ve arrived for their appointments. That process could also involve updating medical records and preparing patients for the next step in their appointment.
You’d also likely be answering incoming phone calls, scheduling appointments and assisting doctors and staff with paperwork in between. You might also arrange and set up staff meetings within the office.
And, finally, your day would probably include checking in on office inventory and scheduling, and making sure everything is in good shape before the start of the next day.