What Do You Learn in Business Administration?

by Susie on March 30, 2017 · 9:00 am

San Joaquin Valley College Student learning the fundamental skills in a business administration programAre you considering a career in business? If your answer is “yes,” then you may find yourself researching Business Administration programs. But what exactly is Business Administration, and what will you learn in this program?

We’ve put together an overview of what you can expect to learn in a Business Administration program. Read on to discover the skills you can learn while studying Business Administration, and what careers those skills can lead to.

Coursework for SJVC’s Business Administration program typically consists of a mix of the following classes:

  • Computer Literacy and Business Applications
  • Business Communication
  • Principles of Management
  • Principles of Marketing
  • Spreadsheet Essentials
  • Customer Service
  • Business Math Applications
  • Principles of Human Resources
  • Accounting
  • Business Law and Ethics

What business topics and skills will I learn?

Students in a Business Administration program often will take general education courses and also learn the fundamentals of business, including:

Business communication

Learn effective writing techniques used in business to produce various communications and documents, including:

  • Business letters, minutes and reports
  • Dictation and note-taking
  • Proper grammar, mechanics, number usage, vocabulary and proofreading
  • Writing style, appearance, tone and reader appeal

Business law and ethics

Students get an introduction to the laws affecting businesses and their operations. Topics include concepts of business law, ethics related to law, business and society, contract, sales, torts and intellectual property.

Management principles

Get an introduction to the theory and application of management concepts. Topics include leadership, planning and organization, social responsibility, delegation, leadership styles, decision making, time and stress management, and employee relations.

Computer literacy and applications

Learn computer concepts and productivity software, such as word processing, spreadsheet, presentations and email. Topics include basic computer operations, information literacy, security and privacy issues, and the use of various software applications in a professional setting.

Marketing principles

Learn marketing activities, practices, and processes. Additional topics include business ethics, market segmentation, product, distribution, pricing decisions, consumer products, advertising, and consumer behavior.

Spreadsheet essentials

Build fundamental skills in Microsoft Excel® for use as a business tool. Learn how to create and manage worksheets, apply formulas and functions, and create data visualizations.

Customer service

Learn about customer perceptions, customer service strategy, verbal and non-verbal communication, and problem solving.

Business math applications

Learn how to use mathematics to solve business problems. Activities emphasize performing calculations associated with interest, retail, purchasing, credit, and other general business applications.

Principles of human resources (HR)

Learn an overview of the administration of human resources in business, emphasizing legal and regulatory requirements and ethical obligations. Topics include recruitment and hiring, training and evaluation, compensation and benefits, and labor relations.

Accounting cycle concepts

Learn the fundamental principles and terminology of accounting. Subjects covered include Generally Accepted Accounting Principles (GAAP), and the steps of the accounting cycle.

What careers can these business skills lead to?

Graduates of a business administration program often qualify for careers as:

  • Administrative Assistants: Secretaries and administrative assistants handle everyday clerical and administrative duties, including organizing files, prepping documents, scheduling appointments, and supporting other staff. This position is needed in nearly every industry! Administrative assistants work in schools, hospitals as well as government, legal and medical offices, according to the Bureau of Labor Statistics (BLS).
  • Customer Service Representatives: Customer service reps mainly work with customers by processing orders, handling complaints, and pitching a company’s products and services to potential and return customers.
  • Information and Record Clerks: Information clerks usually work full-time and collect data, maintain records and provide information to customers, according to the BLS.

How much can I expect to earn after graduating from a Business Administration program?

With a certificate in business administration, your salary will vary depending on the type of career you pursue. Data from the Bureau of Labour Statistics offers median annual wages for various careers in the business administration field, including:

OccupationMedian Annual Wage
May 2018
Link to BLS Source
Secretaries and Administrative Assistants$38,880https://www.bls.gov/ooh/office-and-administrative-support/secretaries-and-administrative-assistants.htm#tab-5
Information and Record Clerks$38,640https://www.bls.gov/ooh/office-and-administrative-support/information-clerks.htm#tab-5


How to Enroll in a Business Administration Program

If it sounds like Business Administration is the right program for you, or if you would like to learn more about the career opportunities that are available after you graduate from a Business Administration program, contact San Joaquin Valley College. SJVC’s Business Administration Certificate program provides a framework of business knowledge and skills that can help you adapt to any company’s operation. You can graduate in as little as eight months with your Certificate. Request information or call toll-free 866-544-7898 to learn more.



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