Medical Office

Train to Work the Front Desk of a Medical Office

SJVC’s Medical Office program prepares graduates to work in front-office positions for a medical practice, healthcare facility or insurance company. Training helps students learn the skills required to start a career in administrative support in a healthcare environment.

SJVC students can prepare for work in a healthcare office environment by choosing the credential level that best meets their needs and career goals:

The 7-month, Certificate credential level of the program offers all of the training required to provide basic administrative support in a medical office setting.

Graduates of the 14-month, Associate of Science (A.S.) Degree level of the program benefit from advanced training in medical billing, coding and office management.

Medical Office Program Details

Skills Students Learn

Students in our Medical Office programs learn:

  • Medical insurance principles
  • Medical office operations
  • Human relations
  • Medical law and regulations

An externship component allows students to gain hands-on experience under the direction of a medical office manager or director.

Program Course Examples

Courses* taken by our Medical Office students include:

Medical Office Management
Adding to the fundamental administrative and communication skills needed to work in a medical office, student will distinguish the skills needed to manage a medical office. They will analyze legal and ethical scenarios, discuss how to care for patients with special needs, and how to provide excellent customer service. Students will identify the responsibilities that come with managing an office, and practice the professional behavior required in the healthcare setting.

Billing Principles
Students will learn the procedures for billing in both hospital and clinical settings. They will identify the variety of source documents billing uses, compare and complete the forms used in hospitals and offices, analyze the revenue cycles, and apply the correct codes to the different venues.

ICD Coding
Students will learn coding concepts associated with the three volumes of the International Classification of Diseases (9th edition) and Clinical Modification codebook. Students will practice using terminology, following documentation guidelines and applying codes to various forms and documents. Students will improve keyboarding skills while in this course.

*Students will take additional program courses on top of the three listed courses. Courses may vary by program, credential level and campus.

Program Outcomes

Our Medical Office students can earn a certificate of completion in approximately 7 months, or an associate of science degree in approximately 14 months.

Graduates are eligible to take one of several national certification examinations. Graduates also earn Health Insurance Portability and Accountability Act (HIPAA), AHA-Adult & Infant CPR, and First Aid Certification.

Program Availability

SJVC’s Medical Office program is available at the following campuses:

Program credential level varies by campus.

Career Opportunities

Well-trained Medical Office personnel can work for medical and dental offices, hospitals, clinics and insurance companies. These administrators perform the following job duties:

  • Assigning ICD-9 and CPT codes to claims
  • Processing patient insurance claims
  • General bookkeeping
  • Scheduling patient appointments
  • Managing medical records

Accreditation and Approvals

Institutional Accreditation

San Joaquin Valley College is accredited by the Accrediting Commission for Community and Junior Colleges, Western Association of Schools and Colleges, 10 Commercial Blvd., Suite 204, Novato, CA 94949, (415) 506-0234, an institutional accrediting body recognized by the Council for Higher Education Accreditation and the U.S. Department of Education. Additional information about accreditation, including the filing of complaints against member institutions, can be found at

State Approvals

SJVC is a private institution and is approved to operate as an accredited institution by the California Bureau of Private Postsecondary Education (BPPE). Approval to operate means that SJVC has been found in compliance with the standards set forth in the California Private Postsecondary Education Act of 2009 (California Education Code, Title 3, Division 10, Part 59, Chapter 8) and Title 5, Division 7.5 – Private Postsecondary Education of the California Code of Regulations.

Any questions that a student may have regarding the college catalog and/or catalog supplement that have not been satisfactorily answered by the institution may be directed to the Bureau for Private Postsecondary Education at:

Mailing Address
P.O. Box 980818
West Sacramento, CA 95798-0818

Physical Address
2535 Capitol Oaks Drive, Suite 400
Sacramento, CA 95833

Telephone Numbers
Toll free (888) 370-7589
(916) 431-6959

Fax Number
(916) 263-1897


View additional State Approvals for SJVC.