State Approvals

States

Florida

SJVC is licensed by the Commission for Independent Education, Florida Department of Education, to deliver education in the State of Florida. Additional Information regarding this institution may be obtained by contacting the Commission at 325 West Gaines Street, Suite 141, Tallahassee, FL 323099-0400, toll-free telephone number (888) 224-6684.

Georgia

If a student is unsatisfied by SJVC’s resolution of a complaint or does not wish to file a complaint through the College’s internal processes, they may instead submit a complaint to the Nonpublic Postsecondary Education Commission of the State of Georgia. The procedure is described and the forms provided at this address: gnpec.org/consumer-resources/gnpec-authorized-school-complainant-form/

Iowa

SJVC is registered with the Iowa College Student Aid Commission (Iowa College Aid) for its programs offered through the Online Division. Pursuant to Iowa Code Section 261.9(1) “g” Iowa’s military deployment tuition and fee refund policy for students is as follows:

A policy to offer not less than the following options to a student who is a member, or the spouse of a member if the member has a dependent child, of the Iowa national guard or reserve forces of the United States and who is ordered to state military service or federal service or duty:

  1. Withdraw from the student’s entire registration and receive a full refund of tuition and mandatory fees.
  2. Make arrangements with the student’s instructors for course grades, or for incompletes that shall be completed by the student at a later date.  If such arrangements are made, the student’s registration shall remain intact and tuition and mandatory fees shall be assessed for the courses in full.
  3. Make arrangements with only some of the student’s instructors for grades, or for incompletes that shall be completed by the student at a later date.  If such arrangements are made, the registration for those courses shall remain intact and tuition and mandatory fees shall be assessed for those courses.  Any course for which arrangements cannot be made for grades or incompletes shall be considered dropped and the tuition and mandatory fees for the course refunded.

Pursuant to Iowa code, tuition reimbursement for non-military Iowa students is as follows:

SJVC shall provide to a terminating Iowa student a refund of tuition charges in an amount that is not less than ninety percent (90%) of the amount of tuition charged to the student multiplied by the ratio of the remaining number of calendar days in the school period to the total number of calendar days in the school period.

Maryland

SJVC is registered with the Maryland Higher Education Commission for its fully online programs. For students residing in Maryland, SJVC is subject to investigation of complaints by the Office of the Attorney General or the Maryland Higher Education Commission. Complaints should be directed to:

Maryland Attorney General
Consumer Protection Division
200 St. Paul St.
Baltimore, MD 21202
410-528-8662/888-743-0823 (toll free)

Texas

San Joaquin Valley College is not regulated in Texas under Chapter 132 of the Texas Education Code.

Grievances
SJVC has established the General Student Grievance Policy in order to provide for the prompt, effective, and equitable resolution of student grievances not governed by a specific policy of procedure. Under the provisions of the General Student Grievance Policy, students have the right to submit grievances, have their grievances considered by Campus Administration, and be notified of the College’s decision on the grievance. A full description of the General Student Grievance Policy is published in the Student Handbook. Any questions or additional information concerning this policy should be directed to Campus Administration.

Complaints
Students who are citizens of California can file a complaint with the Bureau of Private Postsecondary Education, under the California Department of Consumer Affairs.

Bureau for Private Postsecondary Education
2535 Capitol Oaks Drive, Suite 400
Sacramento, CA 95833
Telephone: (916) 431-6924
Fax: (916) 263-1897
http://www.bppe.ca.gov/forms_pubs/complaint.pdf

Any student of the college can file a complaint through the Accrediting Commission for Community and Junior Colleges, of the Western Association of Schools and Colleges.

Accrediting Commission for Community and Junior Colleges
Western Associate of Schools and Colleges
10 Commercial Boulevard, Suite 204
Novato, CA 94949
Telephone: (415) 506-0234
Fax: (415) 506-0238
http://www.accjc.org/complaint-process

Washington

San Joaquin Valley College is authorized by the Washington Higher Education Coordinating Board (HECB) and meets the requirements and minimum educational standards established for degree-granting institutions under the Degree-Granting Institutions Act. This authorization is subject to periodic review and authorizes San Joaquin Valley College to offer field placements within the following degree program: Associate of Science in Clinical Medical Assisting. Authorization by the HECB does not carry with it an endorsement by the board of the institution or its programs. Any person desiring information about the requirements of the act or the applicability of those requirements to the institution may contact the HECB at P.O. Box 43430, Olympia, WA 98504-3430.